LEGAL_MATRIX

Effective Date: January 1, 2026

1. Data Controller Identification

QuantumOrbitWorks, located at Calle del Párroco Eusebio Cuenca 54, Piso 7 C, Madrid, Spain, ("Data Controller"), is responsible for the processing of personal data collected through our digital platforms and service delivery channels.

2. Legal Basis for Processing

We process personal data under the following legal bases as defined in Article 6 of the EU General Data Protection Regulation (GDPR):

• Consent (Art. 6(1)(a)): When you subscribe to our communications or submit contact forms.
• Contract Performance (Art. 6(1)(b)): When processing is necessary for the performance of a service agreement.
• Legitimate Interest (Art. 6(1)(f)): For improving our services, security monitoring, and fraud prevention.

3. Categories of Personal Data

We may collect and process the following categories of personal data:

• Identification data (name, company affiliation)
• Contact data (email address, telephone number)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, interaction patterns, referral sources)
• Project data (technical requirements, specifications, deliverables)

4. Data Retention Periods

Personal data is retained only for the duration necessary to fulfill the purposes for which it was collected:

• Contact form submissions: 24 months from last interaction
• Contractual data: Duration of the agreement plus 6 years (Spanish commercial law)
• Technical logs: 12 months maximum
• Marketing consent records: Until withdrawal of consent

5. International Data Transfers

QuantumOrbitWorks operates within the European Economic Area (EEA). Where data transfers outside the EEA are necessary, we ensure adequate protection through Standard Contractual Clauses (SCCs) or adequacy decisions as per Chapter V of the GDPR.

6. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access (Art. 15): Request a copy of the personal data we hold about you.
• Right to Rectification (Art. 16): Request correction of inaccurate personal data.
• Right to Erasure (Art. 17): Request deletion of your personal data ("right to be forgotten").
• Right to Restriction (Art. 18): Request restriction of processing of your personal data.
• Right to Data Portability (Art. 20): Receive your personal data in a structured, machine-readable format.
• Right to Object (Art. 21): Object to processing based on legitimate interests.

To exercise any of these rights, contact our Data Protection Officer at [email protected].

7. Data Security Measures

QuantumOrbitWorks implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption of personal data in transit and at rest, regular security assessments, access controls, and incident response procedures.

8. Supervisory Authority

You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your data protection rights have been violated. Website: www.aepd.es

Effective Date: January 1, 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

2. How QuantumOrbitWorks Uses Cookies

Our website uses only strictly necessary cookies required for the basic functionality of the site. We do not use analytics cookies, advertising cookies, or any form of tracking technology.

3. Types of Cookies We Use

• Essential Cookies: Required for core website functionality including session management and security features.
• Preference Cookies: Store your cookie consent preferences in localStorage to remember your choices across visits.

4. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website. Since we only use essential cookies, no consent banner is legally required; however, we provide one for transparency.

5. Third-Party Cookies

QuantumOrbitWorks does not use third-party cookies. Embedded content (such as Google Maps on our contact page) may set their own cookies subject to their respective privacy policies.

Effective Date: January 1, 2026

1. General Refund Terms

QuantumOrbitWorks provides digital services and custom software development. Due to the nature of our services, refunds are evaluated on a project-by-project basis considering the stage of completion and milestones achieved.

2. Cancellation Before Work Begins

If a project is cancelled before any work has commenced, a full refund of any advance payments will be issued within 14 business days, minus any administrative processing fees as outlined in the service agreement.

3. Cancellation During Active Projects

For projects in progress, refunds will be calculated proportionally based on completed milestones:

• Completed milestones are non-refundable.
• Work-in-progress will be billed at the agreed hourly rate for hours invested.
• All completed deliverables and source code for paid milestones will be transferred to the client.

4. Service Quality Guarantees

If delivered work does not meet the specifications defined in the signed Statement of Work (SOW), QuantumOrbitWorks will remedy defects at no additional cost within a reasonable timeframe. If remedies are not feasible, appropriate refunds will be issued.

5. Dispute Resolution

Refund disputes will be handled in accordance with Spanish commercial law and the terms specified in the individual service agreement. Clients may contact us at [email protected] to initiate the resolution process.

Effective Date: January 1, 2026

1. Acceptance of Terms

By accessing and using the services provided by QuantumOrbitWorks, located at Calle del Párroco Eusebio Cuenca 54, Piso 7 C, Madrid, Spain, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.

2. Scope of Services

QuantumOrbitWorks provides enterprise-grade web application development, API integration services, cloud infrastructure management, and related technical consulting. Specific service scope, deliverables, timelines, and pricing are defined in individual Statements of Work (SOW) or service agreements.

3. Client Obligations

• Provide accurate and complete project requirements and specifications.
• Designate authorized representatives for project communications and approvals.
• Make timely decisions and provide feedback within agreed review periods.
• Ensure all provided materials and content do not infringe third-party intellectual property rights.

4. Intellectual Property

Upon full payment, all custom-developed code, designs, and deliverables created specifically for the client under a project agreement are transferred to the client's ownership. QuantumOrbitWorks retains ownership of pre-existing tools, libraries, frameworks, and methodologies used in service delivery.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This obligation survives the termination of the service agreement for a period of 36 months.

6. Limitation of Liability

QuantumOrbitWorks' total liability under any service agreement shall not exceed the total fees paid by the client under that agreement. QuantumOrbitWorks shall not be liable for indirect, incidental, special, consequential, or punitive damages.

7. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of Spain. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

8. Modifications

QuantumOrbitWorks reserves the right to modify these Terms of Service at any time. Material changes will be communicated to active clients via email. Continued use of our services following notification constitutes acceptance of the modified terms.

9. Contact Information

For questions regarding these Terms of Service, contact:

QuantumOrbitWorks
Calle del Párroco Eusebio Cuenca 54, Piso 7 C
Madrid, Spain
[email protected]
+34 692 740 135